Position: Director of Clinical Nutrition Services
Company: Stanford Health Care
Location: Palo Alto, California

The Director, Clinical Nutrition Services provides leadership and management of fiscal, administrative, and clinical operations of the Department of Clinical Nutrition. The Director has responsibility for the clinical practice and quality of clinical nutrition services across the organization, supervising the dietician staff, nutritional service programs and medical nutrition therapy services.

The Director has responsibility for the systems, processes, and outcomes of clinical care teams and programs designed to address nutrition education and medical nutrition therapy plans for SHC patients. The Director not only represents areas under his/her direct responsibility but provides leadership around organization-wide issues such as improved patient care, clinical effectiveness, cost reduction, patient and staff satisfaction, and patient throughput and flow.

In addition, the Director provides leadership of and active participation in short- and long-term improvement initiatives as requested by the SHC organization by continuously collaborating with Food Services, Nursing, and service line medical leadership. The Director will work to position Stanford Hospital & Clinics as a destination place of wellness for our patients, visitors, staff and faculty collaborating with Stanford University, the School of Medicine, Stanford Children’s Hospital and within SHC- Occupational Health, Marketing, Food Services, Patient Advisory Council and the Medical Staff Wellness Committee.

Job Duties:
Develops and articulates the vision, and sets the strategy for clinical nutrition services within Stanford Health Care (SHC) and leads the members of the department in achieving individual and departmental milestones related to the vision. Integrates community standards, changes in healthcare policy, and promotes innovation in modifying or developing new mechanisms of service delivery.
Creates a seamless, highly responsive and cost-effective clinical services division where the focus is on outstanding quality outcomes and the highest level of services to all customers (physicians, nursing, other caregivers, patients and their families).
Represents the professions and professionals represented in the department at organizational, regional, and national levels.
Ensures clinical and administrative best practices are communicated, share and implemented.
Establishes trust and gains support when making difficult decisions and choices with a high energy and strong team orientation.
Directs the fiscal, strategic, and clinical operations of Clinical Nutrition.
Collaborates with all areas of SHC organization to coordinate the delivery of nutrition and medical nutrition therapy services and oversees the clinical care and quality outcomes of the care provided by nutrition professionals.
Develops and implements policies and procedures that guide and support the provision of services; ensures that policies and procedures are compatible with the function and goals of SHC and which meet the external regulatory and requirements.
Integrates department’s services with the hospital’s primary functions by supporting organizational mission, priorities and goals, and by delivering optimal quality health care services.
Collaborates with other SHC and SOM leadership to lead and manage interdepartmental interactions as well as performance improvement to support annual strategic goals of SHC.
Provides leadership for and participates in Stanford Health Care program planning, task forces, projects, and committees.
Responsible for all aspects of fiscal operations for the department, including forecasting, revenue development and integrity, projecting and monitoring the operating and capital budgets and negotiating departmental recoveries.

Education Qualifications:
Master’s degree in a work-related discipline/field from an accredited college or university.

Experience Qualifications:
Ten (10) years of progressively responsible and directly related work experience.

Licenses and Certifications:
RD – Registered Dietitian

These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

Know Me: Anticipate my needs and status to deliver effective care
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
Coordinate for Me: Own the complexity of my care through coordination